Author Archive for garethhaines

21
Dec
08

Strange but (Allegedly!) True – The Normans /Tom Chambers Link

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According to unconfirmed reports (my Father!), Tom Chambers – newly crowned “Strictly” winner bought a Trumpet from Normans some years ago!

This is, by any stretch, a tenuous link, and scraping the barrel of celebrity “endorsement” - but probably (well at least possibly) true.

One think that is for certain is that Tom attended Foremarke Hall  (a school very close by) and that his wife Claire (who he married during the series at nearby Repton church) worked (briefly) during the holidays at Normans in the accounts office (together with her gorgeous sisters!).

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So well done Tom (& Camilla) !

03
Dec
08

Madness Continues

Another day and another 200+ orders received overnight from our website.

In addition, to add to the (organised!) chaos we’ve had another 40ft high top container arrive today, mostly full of (very heavy) drum kits.

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Light at the end of the tunnel?! – it’s dark inside a container! (and much bigger than it looks from the outside!)

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Despite his “metaller” exterior, Big Ed briefly exposed his feminine side by cursing the fact he split a nail in the process!

Meanwhile Dan (after saying he was tired after shifting 5 drum kits!) got a second wind and got stuck in to the back of the container like a man on a mission – despite his purple mowhawk taking a battering!

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JOB DONE! The team reverts to their usual antics after unloading 2,482 products – including 185 drum kits.

With Drum kits currently being sold at about 25 a day, that’s about a week’s worth!

03
Dec
08

Manic Monday!

The Christmas rush has well and truly arrived here – with a mad rush of telephone and Internet orders over the weekend.

The warehouse was at full capacity Monday and we despatched over 650 orders!

We would have sent out 100 more - but our last City Link lorry (we had four!) couldn’t take any more weight! – it had over 30 drum kits on it!

Pictured is Santa’s little helper Luke with a few of Santa’s sacks! (we sent out over 150 items by post….)

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13
Nov
08

October 2008 – Our Biggest Month Ever

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We’ve now crunched and cogitated our October figures – and.. (fanfare!) we’ve had our busiest month ever – with over 8,000 orders processed and dispatched!

In these uncertain economic times it is heartening to be so busy – and we owe a big thank you to our growing band of loyal customers.

The Normans Team has been working “flat out” during our busy “back to school” period - and after a brief (too brief!) respite during half-term we’re now running back at near full tilt - building up for Christmas – no rest for the wicked!

Santa’s been very busy this year – and we’ve got 3 large containers of stock arriving from The North Pole in the next two weeks - full of goods specifically for christmas presents – so we’re expecting (another) hectic month as we run up to Christmas.

29
Oct
08

Rise of Dollar Creates Price Inflation

The last few weeks have seen a huge swing in the foreign exchange rate between the pound and the dollar – causing chaos to the cost of musical instruments (that are in most instances purchased from factories in dollars).

With the pound falling from a high of just over $2.00 to the pound to $1.53 yesterday, an instrument of $100 that was costing £50 in July is now  costing £65.36 – an increase of 31% !!

 

You can fully see the extent of the slide here….

Add in to this the fact that many far eastern factories are also putting up prices this year by around 15% – in particular China where rising wage costs and reduced energy subsidies are significantly adding to manufacturing costs - we’re looking at significant increases in prices, which will impact the end consumer very soon.

This is a major change in the general trend over the past few years of decreasing prices - due to the combination of a strengthening pound and cheaper product emerging from new markets.

This new dramatic trend will thus come as something of a shock for musicians – particularly in the current economic climate.

We have already had 3 Yamaha price rises this year, and many other manufacturers have recently put prices up by 15-25% in one go. It is also our strong feeling that another “round” of price rises is probably likely.

We’re doing our best to hold back prices as much as possible – as we sell off stock purchased at lower prices – but this is only delaying the inevitable bad news.

26
Sep
08

Normans Warehouse Now Operating 14 Hours a Day!

To keep up with demand our warehouse has this week extended its hours. We are now running two shifts between 6am and 8pm every day!

Pete pretending to work hard!

Pete pretending to work hard!

Pete, our warehouse supervisor is currently working both shifts! – so he doesn’t see the light of day!!

12
Sep
08

Keyboard Mountain

We’ve had a big delivery of electronic keyboards from Yamaha (43 pallets / 2 big lorrys)  – blimey what a huge pile!

 Part of the keyboard mountain!

Part of the keyboard mountain!

Pete and his team in the warehouse are allegedly planning to make a huge tower out of them to play a supersized (life threatening) game of “Tetris”.
I think we’ll have to propose an alternative distraction due to H&S issues…

11
Sep
08

September madness Begins!

As regularly as clockwork the second week of September sees “back to School” madness decend on Normans.

This year is no exception with the phones suddenly bursting in to life with schools, teachers and parents calling wanting instruments delivered ASAP.

 The sales office hard at work!

The sales office working hard (or at least pretending)

This year’s chaos has extra spice by the continuing programme of Instrumental fund orders coming from Local Authority Music Services. We are currently still delivering orders from the 07/08 season on the one hand whilst taking orders for 08/09 on the other!

Consequently availability of some instruments is becoming a major issue – which can be a frustration for both us and customers.

Meanwhile the warehouse is operating at full thottle – over 600 parcel movements a day (around 300 in, 300 out).

 Today's items for despatch

Today’s items for despatch